The ORNL DAAC wishes to apologize for the recent multiple day outage of the ORNL NASA DAAC website.
On the afternoon of Thursday, January 25, 2007 we suffered a failure in the disk controller for the main computer system which caused corruption of the operating system disks. Troubleshooting and repairing the problems took longer than we anticipated. If you believe that there is a problem with an order that you placed with us, particularly one on Thursday, please send a description of the problem to our User Services Office via email: ornldaac@ornl.gov .